4 Easy Removals Ltd

I had faced a few issues, as per my previous review. Apparently I was finally able to get to the director, Chris, who was able to fax the invoice to me. He apologised for the trouble, and informed me that he had to get rid of the problematic admin staff.

50

Kaushal S.

I had used services of 4-easy removals to shift from Birmingham city centre to Solihull in July. That was not a bad experience. The move had gone smooth, although I had faced quite some trouble in getting the invoice for the 90GBP they had charged me. I had to move from my Solihull home to another house 10 mins away. I thought, why not use them again as I wasn't too unhappy with the previous removal. That was my mistake. They accepts only cash. I called them and requested them for alternative. So, the lady told me I can do a bank transfer, but one day prior to the move. I agreed. I was promised a time of 13:00. No one turned up till 16:30. I kept on calling Pauline, and she stopped receiving calls on her mobile. I called a number of times the office, and got to speak with another lady a couple of times, who tried to assure me that the van was on the way. Finally a van did arrive, and three guys took care of the move. We had packed most of the things, so things went smoothly. The trouble was, despite of an earlier request of a proper invoice/receipt, the guys didn't come with the same. They just gave me a temp receipt. Now I started following up with them for the invoice, and I haven't been able to get through to them since last week. Phone calls are not answered, mails are not answered. I even faxed them requesting to send me the invoice by fax or post. No reply. I wonder what fly-by-night removal company is this. Please avoid using their services if you have an alternative.

50

Kaushal S.