Penn Models Ltd

Reviews

• good

  it is amazing there.

  10

  Bob M.
  Review Date: 02/06/2011 Report review
• Penn models is my most favourite shop around!

  A few years ago I moved up to the West Midlands, when my dad had got a good job here, at the time I had always been interested in rc models of each calibre, and I'm telling you, at the time I discovered Penn models it was as though I had struck gold, a fantastic place full of bustling, cheery people who have the most knowledge I can currently find within an hours drive of where I live, about the hobby which I have currently devoted many years of my life to (so far). The people who have written bad reviews are probably talking about a place miles away from where I currently class as my most favourite shop by far or have absolutely no experience in the hobby in which I and many other enthusiasts take part in. For me Penn Models has provided me a second life around studying, and school work etc. the staff I have met through going to Penn models would never charge you for them to fix it, and the knowledge they have given me has been a huge help for me to discover what is really out there in the modelling world. I mean the bad reviews sound as though they are talking about modelzone! now that is a bad rc model shop. Anyway, if you live near Lye (in the West Midlands, not Kent) then this is the shop to go to even if you are just a slight bit interested in rc hobbies. Cheers, Max

  10

  Max M.
  Review Date: 28/12/2010 Report review
• Trev B

  I am severley dissabled and recently took up rc helicopters . I went to penn models and bought a heli. Not being very mobile or good at flying the heli, I crashed and broke the heli several times. Each time I have been back to penn they have repaired the heli for me only charging for parts.Cannot praise them enough.

  10

  Trevor B.
  Review Date: 25/10/2010 Report review
• PENN MODELS

  I HAVE BEEN GOING TO PENN MODELS FOR OVER 20 YEARS AND HAVE SPENT MANY ££ ON MODEL AIRCRAFT, THE ADVICE FROM IAN AND ALL HIS STAFF IS FIRST CLASS THEY ARE POLITE AND PROFESSIONAL IF THEY DO NOT KNOW THEY WILL FIND OUT FOR YOU. WHIST OHER MODEL SHOPS HAVE GONE BUST PENN ARE STRONGER THAN EVER AND HAVE THE MOST UP TO DATE STOCK AVAILABLE AND ARE VERY COMPETATIVE JUST A THOUGHT! IF YOU AS A CUSTOMER ARE RUDE AND ARROGANT TAKE THE CHIP OFF YOUR SHOULDER BE POLITE AND YOU WILL ENJOY YOUR HOBBY

  10

  Kev C.
  Review Date: 06/07/2010 Report review
• speak as i find

  a couple of days ago i rang penn models to ask if they had a model kit i was interested in and they said no, but they could order it and it would be here on friday. that was tuesday by wednesday it had arrived with all the options i required. i am not a beginner and bought a scale model. got all my spares to complete it and got a good deal. i think they did ok for me any moans i have i will tell them to there face and not hide behind a computer screen so give them a break

  10

  Andy B.
  Review Date: 22/10/2009 Report review
• crash and burn

  There is a lot of bad feed back on hear about penn models and i would just like to say u r all full of s~~t this shop is fantastick the boss is funny helpfull and makes a good cup of tea i am in there most night whether i spend money or not and is allways made to feel welcome by all the staff to

  10

  Crash A.
  Review Date: 20/10/2009 Report review
• Idiots

  Perhaps the moaners about Penn should look at "there" spelling, the incompetence shows, so maybe they are the problem and not so much penn. I have used Penn for some 30 yrs and you wont get better service anywhere, however if you purchase elswhere then get problems then go to Penn to get them to sort it out you get what you deserve.

  10

  Rob B.
  Review Date: 09/03/2009 Report review
• Buyers beware of Penn Models!!

  I have to agree with the majority of negative reviews already mentioned below. Penn Models does not deserve the revenue spent inside its shop. The owner is arrogant and rude, not to mention completely ignorant when it comes to giving advise on aeromodelling. Likewise his staff are a bunch of half wits. I have seen the owner try and sell an aerobatic low wing fixed wing model to a first time flyer who clearly stated he was looking for a "trainer" model. It is clear he lacks any kind of respect for the good will or support given to him by local model enthusiasts who choose to visit and spend their money inside his shop. Trust me, you are better off being ignored by the staff, (which happens most of the time), rather than getting their appalling and misleading advise. Their only interest is clearing stock and taking peoples money. When will the owner learn, this is an enthusiasts/buyers market. It is also a nationwide/global market. People will easily source items elsewhere from model shops who's staff are keen to help, knowledgeable, and will give advise in the best interests of the customer; Basically everything Penn Models is NOT. Maybe if this basic message gets back to Ian at Penn Models he will choose to consider his approach to customer services before its too late for his business. I wouldn't hold my breath though!!! Anyone reading this and other similar reviews, shop elsewhere.

  0

  James H.
  Review Date: 13/09/2008 Report review
• Penn Models

  I told Pen Models that I was a begginer and they sold me a parkzone spitfire which I have now crashed but luckily only daaged th proppeler and spinner. I used this shop as a person told me this place was the best around and was not very expensive either. I shall go back to Penn Models to get the parts I shall require, however when I was looking the staf just tgalked to each other and in the end I asked a customer in the shop what planes are best for a begginner and the staff cme then and said the spifire was best suited.

  0

  Jon T.
  Review Date: 22/07/2008 Report review
• penn models

  they will only sell you what they want to sell you by slaging other brands off if you ask for a ???they will say what do you want that rubbish for,only because they dont stock it, if your a beginer you have no chance, go some were else there idiots.support your local model shop id rather mail order its still cheaper plus you dont have to wait 40 mins to get served

  10

  Simon D.
  Review Date: 11/10/2007 Report review